Terms of Use

Our Rates are inclusive of:

Special Full Insurance (CDW) (F.D.W.) (100% no excess)

* Fully Comprehensive Insurance NO Excess, NO Self Risk, NO Security Deposit. (C.D.W and F.D.W. Customer is fully relieved from the responsibility of any damage. All vehicles are subject to liability and fully comprehensive automobile and property damage insurance. Any damage is fully covered by the Insurance even if the driver is responsible for the accident.)

* Third Party Insurance covering damages caused to other drivers/cars/people.

* Personal Liability Insurance for the driver and the passengers.
* Theft Protection Insurance.
* Fire Protection Insurance.
* Broken Glass and Mirrors Insurance.
* All Local Taxes. (24% VAT)
* Unlimited Kilometers.

* Best washed cars guarantee.
* 24 hours Telephone Service.

* 24 hours Road Assistance.
* Free Road Map.

Our Insurance does not apply in the following cases:

Driving unfer the influence of alcohol / drugs
Going over a STOP sign or Red light
Going over or overtaking on double solid road lines
Driving Off the Road (asphalt only road permitted)*
Loss of Car Key - 150euros penalty
Fines written out by law enforcement agencies
*We noticed that some of our guests still take the risk to drive all the way to Balos, despite we always inform all our guests that the insurance is invalid when driving off-road. In such cases, renter (client) has the FULL responsibility for damages that may occur. We hope for your understanding, and we know for sure, that if you got on such a road with your own car, you would definitely not be driving your car on it!

In the event of damage to the car, the client is not exempt from liability if they dont call the emergency phone number! +306949978516

Minimum Rental: 3 days.
Chania and Ierapetra Regions, minimum rental is for 5 days and upon request.

Minimum Rental Age: 20 years oldFor Groups A, B, C and D

Accepted Payment Methods:
Visa & MasterCard Credit and Debit Cards, PayPal and Cash.

Cancellation Policy:

Cancellations made 5 days or more before your arrival date, no fees will be charged.

Cancellations made 120 hours or less before your arrival date, the amount you paid will be charged.

For non-shows, 100% of the booking will be charged

Clients Should also:

Not smoke in the car
Secure (lock) vehicle when not in use.
Always park the vehicle in a safe spot.
Respect Road signs and traffic limits.
Respect vehicle limits and use appropriately